BRANDS OUR STORY CAREERS CORPORATE SOCIAL RESPONSIBILITY Executive Team

Warranties

LINE 6

GUILD

AMPEG

CÓRDOBA

Line 6

Please be aware that your warranty is only valid in the region where you purchased your unit. For instance, if you buy your unit in Germany, then you must have the unit serviced in Germany, or within that region. If you live in South America, you will be interacting with the distributor for the country that you live in. The distributor for your country/territory sets the warranty's period and its rules according to local law. It is for this reason that Line 6 recommends that you always buy your unit locally. Distributors can be found at https://line6.com/find/distributor/.

You will need to present your original, dated proof of purchase to have any warranty work performed at any Line 6 Authorized Service Center for repair.

A valid proof of purchase supplies all the following information:

  • Buyer’s name
  • Retailer identity
  • Date of sale
  • Product purchased
  • Purchase price

A proof of purchase that does not provide all the above information will not be accepted as valid. Your submission can be a clear photo or scan of a physical receipt or invoice from the retailer, and must be in .pdf, .jpeg or .pdf format.

A: Line 6 warrants that your new Line 6 product, along with its included power supplies and cables used to supply power, when purchased at an authorized Line 6 retailer located in the Territory, shall be free of defects in materials and workmanship for a period of One (1) Year from the original date of purchase.

Vacuum tubes, as well as included USB data cables, allen wrenches and foot rubbers are warranted for a period of ninety (90) days from the original date of purchase or unless local statutory law requires otherwise.

A: Line 6 warranties transfer from one end user to another within the original warranty period (as long as the user has the original dated proof of purchase), but not when purchased second hand from a retail outlet.

A: Products purchased from the web store at www.Line6.com, or at the official Line 6 Direct stores on eBay and reverb.com carry a 90-day warranty. If you purchase a Line 6 product sold as new from an authorized Line 6 retailer with an online storefront, the standard warranty applies as if it were purchased in a physical store. If you purchase a used unit from an individual on eBay, you do so at your own risk with no warranty offered by Line 6, unless the seller includes a copy of the original receipt to transfer the warranty to you.

A: The only way to redeem warranty on a used item is to have the original purchase receipt, dated within the product warranty period. So if you fail to get such a receipt, the manufacturers warranty will not be honored.

A: Generally, these products do not qualify for a Line 6 Factory Warranty. The Factory Warranty only applies to products that were purchased as New from an authorized retailer. The exception is B-Stock Helix units sold by Sweetwater.

Products sold as New from authorized retailers are typically very close to full price when compared to other authorized retailers, even when on sale.

A: Please refer to our Product Repair FAQ for detailed instructions.

A: Currently, Line 6 offers an extended warranty program for Helix and certain other products. Click here for more details.

The Warranty DOES NOT Cover:

  • Damage from physical abuse such as dropping the unit, impact from hard objects or damage to external components as a result of negligence.
  • Damage due to liquid contamination.
  • Damage resulting from any use other than that it was intended for.
  • Any unit that has been repaired or had an attempted repair made to it by unauthorized personnel.
  • Damage due to incorrect connection, connection to faulty equipment or connection to faulty or incorrect power supplies.
  • Damage in transit as a result of inadequate packaging or protection.

A quick summary of US-only warranty periods is included below. All other countries, see your distributor for warranty details.

General Warranty Periods

36 month parts and labor warranty
StageSource speakers

12 month parts and labor warranty
All amplifiers, including speakers
Helix/HX family of products (extended warranty details here)
AMPLIFi family of products
Firehawk family of products
StageScape mixer
BackTrack/BackTrack + Mic
FBV Controller pedals
POD units (except Pocket Pod and Pocket Pod Express)
POD Go
Line 6 Branded Wireless Products
Sonic Port
Speaker cabinets
Stompbox modeler pedals
ToneCore Pedals (Module AND Dock purchased together as one unit)
TonePort UX8
Variax instruments (one-year parts and labor for electronics and a limited lifetime warranty on wood)

90 Days parts and labor warranty
MIDI Mobilizer I/II
Mobile Keys 25/49
Mobile In
GuitarPort/RiffTracker
Pocket POD and Pocket POD Express
ToneCore Docks (purchased individually)
ToneCore Modules (purchased individually)
POD Studio GX, UX1, UX2 and KB37
Variax Workbench Interface
All Power Amp and Preamp Tubes
Any refurbished (B-Stock) Line 6 product

90 day warranty
EX-1 Expression Pedal
All Line 6-Branded Accessories that are purchased separately, including

  • Power supplies
  • Amp covers
  • Custom carry bags
  • LFS2 Footswitch

15 day return period
Add-on software licenses (except iLok)

Standard Warranty

Guild

Guild Lifetime Limited Warranty

Guild Guitars warrants Guild instruments to be free from defects in materials and workmanship for as long as it is owned by the original retail purchaser, except that pickups, switches, jacks, controls, all other electronic components, tuning machines, hardware, pickguards, plated surfaces, cases and case hardware are warranted for a period of one (1) year from the date of original purchase. This warranty applies only to the original retail purchaser when this instrument is purchased as new from an Authorized Guild Dealer and is subject to the limitations set forth herein.

IMPORTANT: PLEASE RETAIN YOUR ORIGINAL SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE VALIDATING THIS LIMITED WARRANTY.

Guild Guitars has established a network of independent Authorized Service Centers for warranty service. The Guild Dealer from whom you purchased your instrument may also be authorized for warranty service and should be the first point of contact when service of any kind is required for your Guild instrument. To receive warranty service, return the complete instrument to an Authorized Guild Service Center, with your sales receipt as proof of purchase, during the applicable warranty period.

Defective components that qualify for coverage under this warranty will be repaired or replaced (at Guild’s discretion) without charge. Remedies beyond normal service repair of any Guild instrument require both an evaluation and confirmation of the defect and a direct recommendation to Guild Guitars from an Authorized Guild Service Center for alternative considerations.

All transportation, insurance, and freight charges associated with warranty service and repairs on Guild instruments are the responsibility of the purchaser, as is any service initiated for the purpose of customizing setups or adjustments beyond factory specifications. Initial standard setup and adjustment of the instrument and its components at the time of purchase are considered normal Dealer product preparation, and are not covered by this warranty.

Limitations and exclusions

The following items are not covered by this warranty:

  1. Fret wear, saddle wear, nut wear, strings and batteries.
  2. Setups, adjustments or routine maintenance of any kind.
  3. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, perspiration, body salts and acids, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-Guild-approved polishes.
  4. Damage, corrosion or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts and acids of perspiration.
  5. Any damage to an instrument resulting from customization or modification.
  6. Normal wear and tear on any part of the instrument or case including jacks, controls, switches, plated surfaces, tuning machines, pickguards, handles, latches, case hardware etc.
  7. All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature.
  8. Any instrument, whose serial number is missing, altered or tampered with in any fashion.
  9. Any instrument purchased from anyone other than an Authorized Guild Dealer.
  10. Instruments that have been serviced by unauthorized persons (any person other than a Guild Certified Technician at an Authorized Guild Service Center).

THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY GUILD GUITARS WITH RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. Any implied warranties, including without limitation, any implied warranties of merchantability or fitness for any particular purpose, imposed under state law are limited to the duration of this limited warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not be applicable to you.

GUILD GUITARS ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM FAILURE OF THIS PRODUCT NOR ANY LOSS OF INCOME, SATISFACTION, OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE.

NOTE: This warranty applies only to Guild instruments purchased and serviced within the U.S.A. Warranties outside these countries are as defined by the authorized Guild Distributor for your country or region, and may vary from the above in terms and/or length.

Contact Us

Ampeg

Registration

It is important to remember that AMPEG product owners DO NOT have to actively register their products. When the product is purchased, it is automatically registered with Yamaha Guitar Group, Inc. (AMPEG's parent company) The original receipt / proof of purchase then qualifies as the official warranty card.

Product Warranty Information

Brand Product Category Product Models Warranty Policy Other
MI Amps and Cabinets All Heritage Series 5-year electronics, 2-year speakers, nontransferable 180-day tubes
MI Amps and Cabinets All SVT Classic and Pro Series 5-year electronics, 2-year speakers, nontransferable 90-day tubes and foot switches
Ampeg MI Amps, Cabinets and Combos All Venture Series, Rocket Bass Series, PF Series, BA Series, GVT, B Series and Micro CL/VR 2-year electronics, 2-year speakers, nontransferable 90-day tubes and foot switches
All Guitars All Models Limited lifetime, nontransferable 1-year electronics
Footpedals SGT-DI, SCR-DI, Classic and Scrambler Pedals 1-Year, nontransferable

This Limited Product Warranty ("Product Warranty") is provided by Yamaha Guitar Group, Inc. ("YGG") and is applicable to Products (as defined below) purchased in the United States through a YGG- authorized reseller or dealer. THIS PRODUCT WARRANTY TOGETHER WITH THE DOCUMENTATION, YOUR INVOICE, RECEIPT AND THE TERMS AND CONDITIONS LOCATED AT [ampeg.com/support/warranty/] CONSTITUTE THE ENTIRE AGREEMENT, AND SUPERSEDES ANY WARRANTY TERMS CONTAINED IN THE OPERATOR MANUAL. The Product Warranty will not extend to anyone other than the original purchaser of the product (hereinafter, "Customer," or "you" or "your").

Section 1. Definitions. (a) "Documentation" means the specifications, operator's manual (other than the product warranty contained therein), invoice and product receipt furnished to Customer at the time of sale. For the avoidance of doubt, the Documentation does not include the limited warranty contained in the operator's manual which may differ from this product Warranty. If this Product Warranty conflicts with any terms and conditions of the Documentation or your invoice, receipt or the terms and conditions located at [ampeg.com/support/warranty/], this Product Warranty will prevail. (b) "IPR" means patent, copyright, trademark, trade secret and other intellectual property rights. (c) "Product" means your product bearing the official Ampeg name. (d) "Warranty Period" means the time period (see Warranty Period table above) from the original date of purchase of the Product. To determine the Warranty Period for the Product, see your invoice, receipt or the warranty period described herein.

Section 2. Limited Warranty and Remedies

2.1 Warranties. YGG warrants to Customer that the Product will be free from defects in materials and workmanship under normal use during the Warranty Period of (see Warranty Period table above). This Product Warranty does not include: (a) physical installation or removal of the Product at or from Customer's site; (b) visits to Customer's site; (c) labor necessary to effect repairs or replace defective parts other than during normal business hours Pacific time, exclusive of weekends and YGG / authorized service center holidays; (d) expendable or disposable items; (e) Product calibration; (f) any power distribution related to the Product, accessories or other devices associated with the use of the Product within the Customer's facility (e.g., outlets, fuse boxes and wiring); (g) Products with missing or altered inspection seals or serial numbers; (h) normal wear and tear such as scratches, etc; or (i) any work with any third party equipment or software.

2.2 Remedies. If the Product fails to conform to the warranty in Section 2.1, then YGG or its authorized service representative will, at its option, either repair or replace any such nonconforming Product, provided that Customer gives notice of the noncompliance within the Warranty Period to Company at [ampeg.com/support] or by calling YGG technical support at [(818) 575-3600] between normal business hours Pacific time, excluding weekend or YGG holidays. Please retain the original dated sales receipt as evidence of the date of purchase. You will need it to obtain any warranty service. As part of your notice of noncompliance include a detailed description of the manner in which the Product does not comply (including, without limitation, the date, location and description of the circumstances under which the noncompliance occurred or was first noticed), the date of purchase, the model and serial number(s), information and results of any testing done by you using the approved testing methods set forth in the Documentation, your contact information, a request for authorization to return the Product and such other reasonable information requested by YGG or its authorized service representative.

2.3 Product Warranty Claim Procedure. In order to recover under this Product Warranty, you must provide valid proof of purchase (such as an original receipt, Product warranty registration card, on-line registration or other documentation YGG deems acceptable) for the Product. When YGG receives any such notice, YGG will evaluate the documentation and materials to determine whether the Product Warranty applies and, if so, to determine the appropriate warranty service arrangement: field repair or manufacturer repair or replacement. YGG reserves the right, before having to provide any obligation under this Product Warranty, to inspect the damaged or nonconforming Product. Only YGG or its authorized service representatives may authorize any warranty services. If YGG determines that the Product does not conform to the warranty in Section 2.1, then you will be advised as to the warranty service arrangement (i.e., field repair or manufacturer repair or replacement) and, in the case of manufacture repair or replacement, you will be assigned a " Return Materials Authorization (RMA) Number" and directed to send the Product to YGG or an authorized service representative at your expense. You must (a) return the Product to YGG or the designated authorized service center in the original or equivalent packaging, (b) prepay shipping charges, (c) insure the shipment or accept the risk the Product is lost or damaged in shipment, (d) provide valid proof of purchase from a YGG authorized reseller or dealer (such as an original receipt, Product warranty registration card, on-line registration or other documentation YGG deems acceptable) and (e) your return address (please no P.O. boxes or route numbers). Please write the RMA number in on the top of the package. If, after the expenditure of commercially reasonable efforts, YGG or its authorized service representative is unable to correct the noncompliance, YGG will replace your product with a comparable product that is new or refurbished. YGG or its authorized service representative will return the repaired or replaced Product to you. YGG will pay to ship the repaired or replaced Product to you if you use an address in the United States (excluding Puerto Rico and U.S possessions and territories). Otherwise, YGG or its authorized service representative will ship the Product to you freight collect. Any replacement under this Product Warranty will be warranted in accordance with this Product Warranty for (see Warranty Period table above) after the repaired or replaced Product is received by you or the remainder of the original Warranty Period, whichever is longer. If YGG or its authorized service representative determines that the Product is not covered under this Product Warranty, then YGG or its authorized service representative will notify you and inform you of the service alternatives that are available to you on a fees basis.

2.4 Telephone/Web Support. During the applicable Warranty Period, YGG will make available to you telephone support between normal business hours Pacific time, exclusive of weekends and YGG holidays, to assist you in the use of the Product. Telephone support services can be obtained by calling [(818) 575-3600] or by visiting [ampeg.com/support] and following the instructions on reporting a warranty issue.

2.5 Exclusions. This Product Warranty does not apply to any problems or damage caused by or that result from: (a) use of the Product not in accordance with the Documentation or this Product Warranty; (b) external causes such as accident, modification, damage, misuse, neglect, abuse, improper installation or other action of Customer or any third party; (c) services not authorized by YGG; (d) failure to perform preventative maintenance; or (e) use of the Product with items not provided by or otherwise authorized in writing by YGG. YGG does not warrant that the Product or Documentation is free from bugs, errors or deficiencies.

2.6 Disclaimer and Release. THIS PRODUCT WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FOR STATE TO STATE (OR JURISDICTION TO JURISDICTION). THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF YGG AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS PRODUCT WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, OBLIGATIONS, AND LIABILITIES OF YGG AND ALL OTHER REMEDIES OF CUSTOMER, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY PRODUCT, DOCUMENTATION OR OTHER ITEMS OR SERVICES FURNISHED BY OR ON BEHALF OF YGG UNDER THIS PRODUCT WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY WILL NOT BE APPLICABLE TO THE EXTENT THAT ANY PROVISION OF THIS PRODUCT WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW.

Section 3. Limitations of Liability

3.1 Force Majeure. YGG will not be liable for, or be considered to be in breach of or default under this Product Warranty on account of, any delay or failure to perform as required by this Product Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by the other party).

3.2 No Consequential Damages. IN NO EVENT WILL YGG OR ITS AUTHORIZED RESELLER, DEALERS OR SERVICE REPRESENTATIVES HAVE ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES OR FOR ANY LOSS OF PROFIT, REVENUE, DATA, BUSINESS OR USE IN CONNECTION WITH OR ARISING OUT OF CUSTOMERS USE OF THE PRODUCT, DOCUMENTATION OR ANY OTHER ITEMS OR SERVICES FURNISHED UNDER THE PRODUCT WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

3.3 Limitation of Liability. YGG'S AGGREGATE LIABILITY WITH REGARD TO THE PRODUCT, DOCUMENTATION OR ANY OTHER ITEMS OR SERVICES FURNISHED UNDER THIS PRODUCT WARRANTY WILL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Section 4. Miscellaneous

4.1 Ownership. The Product and Documentation involve valuable IPR of YGG or its licensors. No title to or ownership of any IPR in or to the Product or Documentation is transferred to Customer under the Agreement. Customer will not attempt to reverse engineer any Product or component thereof or to otherwise misappropriate, circumvent or violate any of YGG's IPR. Without limiting the generality of the foregoing, YGG reserves all of its right, title and interest (including, without limitation, any and all IPR) in and to the Product and the Documentation.

4.2 Assignment. Customer shall not assign any of its rights under this Product Warranty directly, by operation of law or otherwise, without the prior written consent of YGG. Subject to the foregoing restriction on assignment by Customer, this Product Warranty shall be fully binding upon, inure to the benefit of, and be enforceable by the parties and their respective successors and assigns.

4.3 Applicable Law and Venue. This Product Warranty will be interpreted, construed and enforced in all respects in accordance with the laws of the State of California, without reference to its choice of law principles to the contrary. The U.N. Convention on Contracts for the International Sale of Goods will not apply to this Product Warranty. Each party hereby consents to the jurisdiction of the state and federal courts located in Los Angeles County, State of California, U.S.A. with respect to any claim arising under or by reason of these Standard Terms.

4.4 Entire Agreement. The Product Warranty, together with the Documentation and your invoice, receipt or the terms and conditions located at [ampeg.com/support/warranty], constitutes the entire agreement, and supersedes any and all prior agreements, between YGG and Customer related to the subject matter hereof. No amendment, modification or waiver of any of the provisions of this Product Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. If this Product Warranty conflicts with any terms and conditions of the Documentation or your invoice, receipt or the terms and conditions located at [ampeg.com/support/warranty], this Product Warranty will prevail.

This Limited Product Warranty ("Product Warranty") is provided by Yamaha Guitar Group Inc. ("YGG") and is applicable to Products (as defined below) purchased in the United States or Canada through a Yamaha Guitar Group- authorized reseller or dealer. THIS PRODUCT WARRANTY TOGETHER WITH THE DOCUMENTATION, YOUR INVOICE, RECEIPT AND THE TERMS AND CONDITIONS LOCATED AT [www.ampeg.com/support/warranty] CONSTITUTE THE ENTIRE AGREEMENT, AND SUPERSEDES ANY WARRANTY TERMS CONTAINED IN THE OPERATOR MANUAL. The Product Warranty will not extend to anyone other than the original purchaser of the product (hereinafter, "Customer," or "you" or "your").

Section 1. Definitions. (a) "Documentation" means the specifications, operator's manual (other than the product warranty contained therein), invoice and product receipt furnished to Customer at the time of sale. For the avoidance of doubt, the Documentation does not include the limited warranty contained in the operator's manual which may differ from this product Warranty. If this Product Warranty conflicts with any terms and conditions of the Documentation or your invoice, receipt or the terms and conditions located at [www.ampeg.com/support/warranty], this Product Warranty will prevail. (b) "IPR" means patent, copyright, trademark, trade secret and other intellectual property rights. (c) "Product" means your product bearing the official Ampeg name. (d) "Warranty Period" means 90 days from the original date of purchase of the Product. To determine the Warranty Period for the Product, see your invoice, receipt or the warranty period described herein.

Section 2. Limited Warranty and Remedies

2.1 Warranties. Yamaha Guitar Group warrants to Customer that the Product will be free from defects in materials and workmanship under normal use during the Warranty Period of 90 days. This Product Warranty does not include: (a) physical installation or removal of the Product at or from Customer's site; (b) visits to Customer's site; (c) labor necessary to effect repairs or replace defective parts other than during normal business hours Pacific time, exclusive of weekends and Yamaha Guitar Group / authorized service center holidays; (d) expendable or disposable items; (e) Product calibration; (f) any power distribution related to the Product, accessories or other devices associated with the use of the Product within the Customer's facility (e.g., outlets, fuse boxes and wiring); (g) Products with missing or altered inspection seals or serial numbers; (h) normal wear and tear such as scratches, etc; or (i) any work with any third party equipment or software.

2.2 Remedies. If the Product fails to conform to the warranty in Section 2.1, then Yamaha Guitar Group or its authorized service representative will, at its option, either repair or replace any such nonconforming Product, provided that Customer gives notice of the noncompliance within the Warranty Period to Company at [www.ampeg.com/support] or by calling Yamaha Guitar Group technical support at [(818) 575-3600] between normal business hours Pacific time, excluding weekend or Yamaha Guitar Group holidays. Please retain the original dated sales receipt as evidence of the date of purchase. You will need it to obtain any warranty service. As part of your notice of noncompliance include a detailed description of the manner in which the Product does not comply (including, without limitation, the date, location and description of the circumstances under which the noncompliance occurred or was first noticed), the date of purchase, the model and serial number(s), information and results of any testing done by you using the approved testing methods set forth in the Documentation, your contact information, a request for authorization to return the Product and such other reasonable information requested by Yamaha Guitar Group or its authorized service representative.

2.3 Product Warranty Claim Procedure. In order to recover under this Product Warranty, you must provide valid proof of purchase (such as an original receipt, Product warranty registration card, on-line registration or other documentation Yamaha Guitar Group deems acceptable) for the Product. When Yamaha Guitar Group receives any such notice, Yamaha Guitar Group will evaluate the documentation and materials to determine whether the Product Warranty applies and, if so, to determine the appropriate warranty service arrangement: field repair or manufacturer repair or replacement. Yamaha Guitar Group reserves the right, before having to provide any obligation under this Product Warranty, to inspect the damaged or nonconforming Product. Only Yamaha Guitar Group or its authorized service representatives may authorize any warranty services. If Yamaha Guitar Group determines that the Product does not conform to the warranty in Section 2.1, then you will be advised as to the warranty service arrangement (i.e., field repair or manufacturer repair or replacement) and, in the case of manufacture repair or replacement, you will be assigned a " Return Materials Authorization (RMA) Number" and directed to send the Product to Yamaha Guitar Group or an authorized service representative at your expense. You must (a) return the Product to Yamaha Guitar Group or the designated authorized service center in the original or equivalent packaging, (b) prepay shipping charges, (c) insure the shipment or accept the risk the Product is lost or damaged in shipment, (d) provide valid proof of purchase from a Yamaha Guitar Group authorized reseller or dealer (such as an original receipt, Product warranty registration card, on-line registration or other documentation Yamaha Guitar Group deems acceptable) and (e) your return address (please no P.O. boxes or route numbers). Please write the RMA Number on the top of the package. If, after the expenditure of commercially reasonable efforts, Yamaha Guitar Group or its authorized service representative is unable to correct the noncompliance, Yamaha Guitar Group will replace your product with a comparable product that is new or refurbished. Yamaha Guitar Group or its authorized service representative will return the repaired or replaced Product to you. Yamaha Guitar Group will pay to ship the repaired or replaced Product to you if you use an address in the United States (excluding Puerto Rico and U.S possessions and territories) or Canada. Otherwise, Yamaha Guitar Group or its authorized service representative will ship the Product to you freight collect. Any replacement under this Product Warranty will be warranted in accordance with this Product Warranty for ninety (90) days after the repaired or replaced Product is received by you or the remainder of the original Warranty Period, whichever is longer. If Yamaha Guitar Group or its authorized service representative determines that the Product is not covered under this Product Warranty, then Yamaha Guitar Group or its authorized service representative will notify you and inform you of the service alternatives that are available to you on a fees basis.

2.4 Telephone/Web Support. During the applicable Warranty Period, Yamaha Guitar Group will make available to you telephone support between normal business hours Pacific time, exclusive of weekends and Yamaha Guitar Group holidays, to assist you in the use of the Product. Telephone support services can be obtained by calling [(818) 575-3600] or by visiting [www.ampeg.com/support] and following the instructions on reporting a warranty issue.

2.5 Exclusions. This Product Warranty does not apply to any problems or damage caused by or that result from: (a) use of the Product not in accordance with the Documentation or this Product Warranty; (b) external causes such as accident, modification, damage, misuse, neglect, abuse, improper installation or other action of Customer or any third party; (c) services not authorized by Yamaha Guitar Group; (d) failure to perform preventative maintenance; or (e) use of the Product with items not provided by or otherwise authorized in writing by Yamaha Guitar Group. Yamaha Guitar Group does not warrant that the Product or Documentation is free from bugs, errors or deficiencies.

2.6 Disclaimer and Release. THIS PRODUCT WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FOR STATE TO STATE (OR JURISDICTION TO JURISDICTION). THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF Yamaha Guitar Group AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS PRODUCT WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, OBLIGATIONS, AND LIABILITIES OF Yamaha Guitar Group AND ALL OTHER REMEDIES OF CUSTOMER, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO ANY PRODUCT, DOCUMENTATION OR OTHER ITEMS OR SERVICES FURNISHED BY OR ON BEHALF OF Yamaha Guitar Group UNDER THIS PRODUCT WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY WILL NOT BE APPLICABLE TO THE EXTENT THAT ANY PROVISION OF THIS PRODUCT WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW.

Section 3. Limitations of Liability

3.1 Force Majeure. Yamaha Guitar Group will not be liable for, or be considered to be in breach of or default under this Product Warranty on account of, any delay or failure to perform as required by this Product Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by the other party).

3.2 No Consequential Damages. IN NO EVENT WILL Yamaha Guitar Group OR ITS AUTHORIZED RESELLER, DEALERS OR SERVICE REPRESENTATIVES HAVE ANY LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES OR FOR ANY LOSS OF PROFIT, REVENUE, DATA, BUSINESS OR USE IN CONNECTION WITH OR ARISING OUT OF CUSTOMERS USE OF THE PRODUCT, DOCUMENTATION OR ANY OTHER ITEMS OR SERVICES FURNISHED UNDER THE PRODUCT WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

3.3 Limitation of Liability. Yamaha Guitar Group'S AGGREGATE LIABILITY WITH REGARD TO THE PRODUCT, DOCUMENTATION OR ANY OTHER ITEMS OR SERVICES FURNISHED UNDER THIS PRODUCT WARRANTY WILL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Section 4. Miscellaneous

4.1 Ownership. The Product and Documentation involve valuable IPR of Yamaha Guitar Group or its licensors. No title to or ownership of any IPR in or to the Product or Documentation is transferred to Customer under the Agreement. Customer will not attempt to reverse engineer any Product or component thereof or to otherwise misappropriate, circumvent or violate any of Yamaha Guitar Group's IPR. Without limiting the generality of the foregoing, Yamaha Guitar Group reserves all of its right, title and interest (including, without limitation, any and all IPR) in and to the Product and the Documentation.

4.2 Assignment. Customer shall not assign any of its rights under this Product Warranty directly, by operation of law or otherwise, without the prior written consent of Yamaha Guitar Group. Subject to the foregoing restriction on assignment by Customer, this Product Warranty shall be fully binding upon, inure to the benefit of, and be enforceable by the parties and their respective successors and assigns.

4.3 Applicable Law and Venue. This Product Warranty will be interpreted, construed and enforced in all respects in accordance with the laws of the State of California, without reference to its choice of law principles to the contrary. The U.N. Convention on Contracts for the International Sale of Goods will not apply to this Product Warranty. Each party hereby consents to the jurisdiction of the state and federal courts located in Los Angeles County, State of California, U.S.A. with respect to any claim arising under or by reason of these Standard Terms.

4.4 Entire Agreement. The Product Warranty, together with the Documentation and your invoice, receipt or the terms and conditions located at [www.ampeg.com/support/warranty], constitutes the entire agreement, and supersedes any and all prior agreements, between Yamaha Guitar Group and Customer related to the subject matter hereof. No amendment, modification or waiver of any of the provisions of this Product Warranty will be valid unless set forth in a written instrument signed by the party to be bound thereby. If this Product Warranty conflicts with any terms and conditions of the Documentation or your invoice, receipt or the terms and conditions located at [www.ampeg.com/support/warranty], this Product Warranty will prevail.

All other warranties are detailed in the warranty card that came with the product.

If you have questions about the warranty of your product, contact technical support.

PLEASE READ THE PARAGRAPH BELOW

All products being returned to Yamaha Guitar Group Inc. for warranty service must be accompanied by a copy of the original sales receipt, a detailed description as to needed repairs, and an Yamaha Guitar Group Inc. Return Authorization. Yamaha Guitar Group Inc. reserves the right to repair or replace this piece of equipment at their option but it is understood that repair or replacement as provided under this limited warranty is the sole and exclusive remedy to the purchaser for defective or non-conforming products.

Córdoba

Effective August 2019

Cordoba Music Group (“CMG”) warrants Córdoba guitars and Cordoba 30 Series ukuleles to be free from defects in materials and workmanship for three (3) years from the original purchase date, except that pickups, switches, jacks, controls, all other electronic components, tuning machines, hardware, pickguards, plated surfaces, cases and case hardware are warranted for a period of one (1) year from the date of original purchase. All other Córdoba ukuleles and “Protégé by Córdoba” instruments are guaranteed to be free from defects in materials and workmanship for one (1) year from the date of original purchase. This warranty applies only to the original retail purchaser when this instrument is purchased as new from an Authorized Cordoba Dealer and is subject to the limitations set forth herein. For a list of Authorized Dealers, please visit https://www.cordobaguitars.com/where-to-buy/.

This warranty is extended to the original retail purchaser only and may not be transferred or assigned to subsequent owners. Your proof of purchase or sales receipt must accompany all requests for warranty coverage, regardless of whether or not you have already registered your instrument with us. Please contact us for all warranty issues inside the United States of America and Puerto Rico. Warranties for Córdoba instruments purchased or permanently relocated outside of the United States of America will be directed to an authorized distributor or dealer importing Córdoba instruments into their respective territories.

Warranty Does Not Cover:

  1. Fret wear, saddle wear, nut wear, strings, and/or batteries.
  2. Setups, adjustments, or routine maintenance of any kind.
  3. Damage to finishes or cracks, splitting, or warpage of wood due to changes in temperature or humidity, exposure to or contact with sun, fire, moisture, perspiration, body salts and acids, guitar straps, guitar stands/hangers made from vinyl, plastic, rubber or other synthetic materials, any other chemicals or non-CMG-approved polishes.
  4. Damage, corrosion, or rusting of any hardware components caused by humidity, salty air, or exposure to the moisture, body salts, and acids of perspiration.
  5. Normal wear and tear on any part of the instrument or case including jacks, controls, switches, plated surfaces, tuning machines, pickguards, handles, latches, case hardware, etc.
  6. All other damage and deterioration due to normal usage, wear and tear, aging, accidents, neglect, abuse, or Acts of Nature.
  7. Any instrument, whose serial number is missing, altered, or tampered with in any fashion.
  8. Any instrument purchased from anyone other than an Authorized Cordoba® Dealer.
  9. Instruments that have been serviced by unauthorized persons (any person other than a CMG Certified Technician at an Authorized CMG Service Center). Córdoba makes no other express warranty of any kind whatsoever. All implied warranties, including warranties of merchantability and fitness for a particular purpose, exceeding the specific provisions of this warranty are hereby disclaimed and excluded from this warranty. Córdoba shall not be liable for any special, indirect consequential, incidental, or other similar damage suffered by the purchaser or any third party, including without limitation, damages for loss of profits or business or damages resulting from the use or performance of the instrument, whether in contract or in tort, even if Córdoba or its authorized representative has been advised of the possibility of such damages, and Córdoba shall not be liable for any expenses, claims or suits arising out of or relating to any of the foregoing.

The manufacturer’s warranty will be voided if you customize or modify your instrument in any way. Using strings other than normal or high tension, excluding instruments using proprietary strings, will also result in your warranty being voided.

To obtain warranty assistance, first contact the dealer the instrument was purchased from. The dealer will work with CMG to resolve the warranty claim. If it is determined that the instrument needs to be returned to the Córdoba facility, all shipping and insurance, including any perceived “collector” value, are the sole responsibility of the original purchaser.

Upon arrival at the Córdoba facility, a determination will be made whether the defect is covered under the terms of the warranty. If the issue is covered under the terms of the warranty, it will be repaired or replaced at no cost to the original purchaser including return shipping. The decision to repair or replace is at Córdoba’s discretion. If the issue is not covered under warranty, an estimate of the cost of the repair to the original purchaser will be given.

When you purchase the HumiCase™ within 7 days of purchasing your Córdoba instrument, we will upgrade your Limited Three Year Warranty to a Limited Lifetime Warranty. This extends coverage of defective materials and workmanship to the original owner for the life of the guitar. Pickups, switches, jacks, controls, all other electronic components, tuning machines, hardware, pickguards, plated surfaces, cases, and case hardware are still warranted for a period of one (1) year from the date of original purchase. Send us proof of purchase of your HumiCase™ (copy of original store receipt or store invoice with HumiCase™ circled) when you submit your completed Warranty Registration card. To keep the warranty in force, you will need to store your guitar in the HumiCase™ when not in use and keep the humidifiers properly filled. (See instructions included in the case).

NOTE: This warranty applies only to Córdoba instruments purchased and serviced within the U.S.A. Warranties outside these countries are as defined by the authorized Córdoba Distributor for your country or region, and may vary from the above in terms and/or length.